Across the UK and Ireland lockdowns are in place which are having an impact on many of us, however we would like to reassure our customers that we are open as usual. The UK and Irish government currently deem all businesses operating within the DIY and hardware sectors to be essential, so we remain open for business.
We are committed to maintaining our usual excellent levels of service; however, the supply chain is severely disrupted and we are working very hard to bring our usual fast deliveries back in line. Our phone lines will remain open as normal, however due to the circumstances these lines may be busy. Where possible please send an email to [email protected] and we will respond to your query as soon as possible.
We are continuously monitoring the developing situation across the UK and Ireland and are taking action to keep you and your teams safe. As always, the safety of our customers, employees and the communities we serve is paramount. This means we have taken the steps required internally to ensure we are able to adhere to strict social distancing guidelines, including any deliveries made by our carriers.
We are all familiar with how quickly restrictions can change, however we will always remain committed to our customers and will ensure there is as little impact as possible. We understand that you rely on our ability to provide products quickly and efficiently, so we are working hard to ensure that deliveries are as fast as possible under the circumstances.
Thank you for your ongoing custom, support and understanding and we wish you and your families all good health!
The Quantum Team